Use Case · Clinic · Healthcare · Wellness

AI for Clinics
LINE Booking 24/7, Smart Reminders

AI handles LINE and Facebook inquiries day and night, books patients into your calendar instantly, and sends smart reminders that drop no-show rates from 30% to 5% — works for aesthetic, wellness, and dental clinics.

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Daily Pain Points in Clinic & Wellness

Thai clinics — especially aesthetic clinics — see 30%+ revenue loss from no-shows and slow weekend response. Customers research treatments at night, when no one is replying.

Pain

Customers Inquire at 10 PM

Customer asks about Botox pricing on LINE at 10 PM. By morning, they have booked another clinic that replied faster.

Pain

No-Show Rate of 30%

Patients book and forget to come. Doctor and staff time wasted, revenue lost, and the appointment slot stays empty.

Pain

Reception Cannot Keep Up at Peak

Evening calls flood in. Staff cannot answer fast enough. Customers hang up and never call back.

AI replying to clinic customer on LINE OA with 24/7 booking
Screenshot: AI replies on LINE OA and books appointments in 30 seconds, with automatic reminders before the visit.

How caiku.ai Solves It

caiku.ai answers LINE and Facebook 24/7, books patients directly into your calendar, and sends automatic reminders — fully PDPA compliant.

Solution

24/7 Replies on LINE/Facebook

AI replies the moment a customer messages — pricing, doctors, treatment menu, address, and operating hours.

Solution

Auto-Booking in 30 Seconds

AI checks calendar availability and books the appointment in LINE — customer gets confirmation in 30 seconds.

Solution

24h + 1h Reminders

Automatic LINE and SMS reminders before appointments. No-show rate drops from 30% to 5%.

Customers messaging us at night and on weekends used to disappear because we replied too slow. Now AI answers instantly and books on the spot. First month: appointments up 2.4×, no-shows down from 28% to 6%.
AP
Dr. On-anong Phongpatirun Founder & Medical Director, Glow Aesthetic Clinic (3 locations)

How It Works — 3 Steps

Live within 24 hours. No coding. No dev team needed.

1

Connect LINE OA + Calendar

Plug in your LINE Official Account and Google Calendar (or your clinic booking system) in 30 minutes. No code required.

2

Train AI on Your Menu

Upload your treatment menu, prices, and assigned doctors. AI speaks accurately about every service.

3

Live + Auto-Reminders

Customer messages → AI replies + books → automatic reminders → real-time dashboard for the clinic.

Sample Conversation

A real conversation between AI and a Clinic & Wellness customer. Persona, tone, and script can be customized to your brand.

Customer
Hi, can I get the price for forehead Botox?
AI
Hi! Forehead Botox at our clinic is 4,500 baht — we use Allergan from the US, with a 6-month satisfaction guarantee. Would you like to book with our doctor? Saturday at 2 PM is available.
Customer
How long does the procedure take?
AI
About 30 minutes including pre-procedure assessment. You can return to work right after — no downtime. Shall I book Saturday for you?
Customer
Yes please, Saturday at 2 PM.
AI
Booked! ✅ Saturday May 5, 2 PM with Dr. Somying at our Ekkamai branch. I will send a LINE reminder 24h and 1h before.

Results from Clinic & Wellness Customers

Average metrics from SMEs using caiku.ai in this industry.

5%
No-show rate (down from 30%) with smart reminders
24/7
AI replies every hour, including nights and weekends
+2.5×
Appointments booked per month

* caiku.ai pilot data with aesthetic and wellness clinics (n=11 clinics, 18 locations, 6-month rolling, 2025-2026). Fully PDPA compliant.

Get Started

Pick the feature that fits your Clinic & Wellness business, or see pricing.

Feature

AI Voice Calling

AI calls customers in natural Thai, qualifying intent and booking appointments
Feature

LINE OA AI

AI handles LINE Official Account 24/7 with rich messages and lead capture
Pricing

See All Plans

Starting from ฿2,990/month — no per-minute charges, 14-day free trial

FAQ — Clinic & Wellness

Common questions from real Clinic & Wellness customers.

No-shows down 30% to 5%. Bookings 24/7.

Start your 14-day free trial. See LINE auto-booking and reminders in action.

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